4.9 out of 5 Stars based on 175 Reviews on Google.
Read what some of our patients have to say about our staff and our office!
I met with Derek at Echo-Norvell in Lancaster due to reduced reception on my hearing aids. Derek was able to rectify the matter efficiently and effectively, as he has done during past visits. I am extremely satisfied with my experience today, 12/16/24. Keith French
Keith French, on Google
I have been going to Echo-Norvell in Lancaster, Oh. I meet Derek there about 6 years ago. He tested me and fit me with very nice hearing aids. Derek/Echo-Norvell has always taken very good care of me, no matter what small problem I might be having with my hearing aids....
Alan Hawkins, on Google
Very professional and extraordinary helpful.
Donald Ellis, on Google
Derek has taken care of my hearing aid needs since I first got them and is always helpful and responsive to my questions and concerns. Couldn’t ask for better support and service. Definitely recommend him for hearing related issues
Brad Trainer, on Google
Friendly, caring kind
Jennifer Wohrer, on Google
Derick at your Lancaster, Ohio office was very professional and able to solve the problem I had with my hearing aids.Thank you Derick.
Frances Matz (Fran), on Google
Very friendly and professional.
Jeff Henderson, on Google
The hearing test was done by an audiologist, at my ENT but also affiliated with this office. The office was very professional.
Angela Nixon, on Google
Cathi Whitcraft, on Google
What I don't understand is if you allow 3,000 for hearing aids why can't I get the ones you don't see for 2,000? It seems that you are not looking out for me I wear glasses the over the ear aids come out when I take my glasses off
Sandra Mayernik, on Google
Doug Dyer, on Google
Echo Norvell Hearing was very helpful in getting Hearing aids for my uncle that work for him. He is very happy with his new Hearing aids.
Paul Farley, on Google
Competent, courteous, and friendly. Derek is qualified and helpful.
Peggy Sattler, on Google
Wonderful dic polite fixed problem I had with my hearings aids would recommend him to my friends
Jeannie Waddell, on Google
Derek goes out of his way at the Lancaster office to provide top quality care and advice related to your hearing needs. He really helps you to feel comfortable and at ease when selecting a quality hearing aid. He is prompt with any questions you may have and provides top...
Debra Scarberry, on Google
Found Echo-Norvell by chance, and so happy we did. I talked with Derek a couple times on the phone. Told him our situation and previous experience the week prior. Derk was very kind and respectful with my mom and I. The visit was quick and easy. Thank you Derk for...
Barb Stevison, on Google
I got hearing aids from Derek last year. I was having some issues recently with the app & 1 of my hearing aids. Derek explained the app & how to fix & the difference in ears & adjusted my aids accordingly. He has the best personality & cares about his...
sandra norris, on Google
anita Smith, on Google
The hearing test was very well done. I got an accurate reading for my hearing loss. The selection of a hearing aid was easy. No pressure. Everything explained. Very happy with the service I got.
Michael McDevitt, on Google
Amazing service !! Hearing aides are wonderful!!
Dianna Lynn, on Google
My representative Derek always takes care of everything fast.
Shannon Yoders, on Google
Awesome experience ☺️
Kenya Walker, on Google
Derek was great to work with. He was very knowledgeable and took his time to make we understood all our options. Would highly recommend him and his company!
Steve, on Google
I was very happy and satisfied with all my interactions with Dr. Norvell, I'm excited to be able to hear. He was kind and patient and answered all my questions and concerns. Thank you for my family, who have had to repeat themselves for many years. When I got home...
Deb Jones, on Google
Angela Mash, on Google
